Home
Contact us
Reach our team about a trade, a withdrawal or your account. For a specific trade, in app support is the fastest route.
01Ways to reach us
In app supportThe fastest route for a specific trade. Open Profile, then Help.
support@airswap.techWrite from the email on your account, or include your registered phone number.
02Before you write
- The trade reference, found on the trade screen
- The phone number registered on your account
- A screenshot of any error message
AirSwap staff will never ask for your PIN, password or verification code.
03Send a message
Write to our team
04Questions
You may find the answer here
How does AirSwap work?
You list airtime or data to sell, a buyer accepts, you transfer it and the escrowed money is released to your wallet.
Is my money safe?
Yes. Buyer money is locked in escrow and only released once the airtime is confirmed received.
How fast are payouts?
Most trades complete in under a minute once both sides confirm.